Banyumala Twin Waterfalls

How can I book the tour?
Book via the website, WhatsApp, or email. Payment is processed securely using credit/debit cards, Apple Pay, or Google Pay, through a platform trusted by millions for activities, hotels, and flights.

How do vouchers work?
You’ll receive a voucher (or equivalent confirmation) via email. Present it to the staff on the day of your tour. Specific instructions will be included in the voucher.

Where can I find my activity booking?
View your booking details and retrieve your voucher/confirmation email by signing into the website and selecting “My bookings” from the account menu.

How do I pay?
Book now, pay now or later with your preferred payment option.

Available payment options:

• Cash on arrival
• Credit or debit cards
• Modern digital currencies
• Apple Pay or Google Pay

When do I pay?
Pay anytime before the tour or on the day of the tour.

When will I receive a refund for canceled bookings?
Refunds are processed immediately.

Why is booking here better (How can I save on fees) ?
Our payment provider allows you to pay in your local currency, avoiding card conversion and ATM fees – a great way to save money.

Free cancellation

Who is this tour suitable for?
Ideal for couples, including honeymooners, families with children, solo travelers, and seniors. Not suitable for those with limited mobility.

Can I customize the tour?
Yes, the route can be adjusted in advance. Please discuss with the manager.

Will the guide speak my language?
The tour is available in English.

Is there a limit on the number of participants?
The tour is private and can accommodate groups of any size.

When and where does the tour start?
We can start at any time convenient for you, with hotel pickup or a meeting point provided during booking.

How long does the tour last?
8–10 hours, depending on the route and traffic.

What do other customers say about it?
Average rating: 4.8/5. See reviews on our website. We ensure only high-quality tours remain on our platform.

Can I cancel or change the booking?
Free cancellation up to 24 hours before the start. Date changes are available upon request.

What should I bring with me?
Comfortable shoes, sunscreen, and a hat. Bring a swimsuit and towel if swimming is included.

How safe is the tour?
Safety measures are followed, guides are experienced, and insurance is included.

How do I get to the meeting point?
We provide hotel/villa pickup or pickup from the airport/harbor—no need to travel to a meeting point.

What weather conditions are suitable for the tour?
The tour operates in any weather.

Is lunch included, and what kind of food is provided?
Lunch may or may not be included, depending on the tour booked. If not included, we can stop at a scenic restaurant for lunch. Vegetarian, standard, and local food options are always available—please specify your preferences when booking. We can also make stops for coffee or snacks upon request.

How physically demanding is the tour?
Moderate activity: short walks, some light uphill.

Are there any discounts or special offers?
Limited Offer: Book 3 days and get FREE airport drop-off ($50 value). 🎁

What happens if there is a delay or force majeure?
Let us know in advance, and we’ll offer alternative solutions.

Why book here?
❤️ Thank you for your time!
Satisfaction of dear guests is our priority N.1 This is why we give personal recommendations and FREE tour planning (how spend less on roads and visit more sights at the same time).
We offer guests a convenient and safe way to visit the best attractions at affordable prices, so this is probably the best deal in Bali.
Warmest regards, Wayan🙏