Privacy Policy
Last updated: May 03, 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Balihit, Jalan Kepaon Indah n.6, Denpasar, Bali 80221, Indonesia.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: Indonesia
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Balihit, accessible from http://www.balihit.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

  • Google
  • Facebook
  • Instagram
  • Twitter
  • LinkedIn

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address, Your activities or Your contact list associated with that account.

You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential CookiesType: Session CookiesAdministered by: UsPurpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
  • Cookies Policy / Notice Acceptance CookiesType: Persistent CookiesAdministered by: UsPurpose: These Cookies identify if users have accepted the use of cookies on the Website.
  • Functionality CookiesType: Persistent CookiesAdministered by: UsPurpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Cookies Policy
Last updated: May 03, 2024

This Cookies Policy explains what Cookies are and how We use them. You should read this policy so You can understand what type of cookies We use, or the information We collect using Cookies and how that information is used.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about You may be linked to the information stored in and obtained from Cookies. For further information on how We use, store and keep your personal data secure, see our Privacy Policy.

We do not store sensitive personal information, such as mailing addresses, account passwords, etc. in the Cookies We use.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Cookies Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Cookies Policy) refers to Balihit, Jalan Kepaon Indah n.6, Denpasar, Bali 80221, Indonesia.
  • Cookies means small files that are placed on Your computer, mobile device or any other device by a website, containing details of your browsing history on that website among its many uses.
  • Website refers to Balihit, accessible from http://www.balihit.com
  • You means the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.

The use of the Cookies

Type of Cookies We Use

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

We use both session and persistent Cookies for the purposes set out below:

  • Necessary / Essential CookiesType: Session CookiesAdministered by: UsPurpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
  • Functionality CookiesType: Persistent CookiesAdministered by: UsPurpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Your Choices Regarding Cookies

If You prefer to avoid the use of Cookies on the Website, first You must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.

If You do not accept Our Cookies, You may experience some inconvenience in your use of the Website and some features may not function properly.

If You’d like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.

For any other web browser, please visit your web browser’s official web pages.

Contact Us

If you have any questions about this Cookies Policy, You can contact us:

  • By email: askme@balihit@com
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Cancellation Policy
  • Cancel for free up to 24 hours before the experience.
  • No refunds for cancellations within 24 hours of start time.

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Important information
Sorting, ranking, and search results

We strive to provide you with the most relevant search results by offering various sorting and filtering options. Some experiences may be labeled as “Promoted” for operators who pay to highlight their offerings. Our sorting algorithm is constantly reviewed and adjusted to improve relevance.

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Lowest Price Guarantee
  • We offer the lowest price guarantee on all experiences.
  • If you find a cheaper price within three days of booking or during your trip, we will refund the difference.
  • Simply gather your information, send it to us and we will review and process your refund promptly.
Book via Chat

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After receive your message we will process your request. Will send confirmation ASAP 🚀.

Example request (simply copy/paste and fillup your data): 

My name is ___________ i want to book tour  ___ on date _______ for ___ people.

Pick me up from the hotel/villa/airport __________ address/flight number _________________________________ .

My Whatsapp number is +____________________

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By creating an account, you agree to our Terms of Service and Privacy Statement.

Privacy Policy
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Privacy Policy
Plan your trip with Wishlists

Log in to create and customize the lists of your favorite items.

By creating an account, you agree to our Terms of Service and Privacy Statement.

Log in to create and customize the lists of your favorite items.

By creating an account, you agree to our Terms of Service and Privacy Statement.

Date *
People
First name *
Last name *
Pickup time
We'll meet you at the lobby
Hotel to pick you up from
Or keep it blank if'll decide later
WhatsApp/Tel
Tour operator'll call if need to reach you
Pay later via *
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0.00
How many people
Edit how many people*

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Date *
People *
*Adults and children over 5 years old
$
0.00
 total
First name*
Last name*
Pickup time
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Hotel to pick you up from
Or keep it blank if'll decide later
Email *
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WhatsApp/Tel
Tour operator'll call if need to reach you
Pay later via
Additional information
$
0.00
Reserve Now & Pay Later
Secure your spot while staying flexible
Free cancellation
Up to 24 hours in advance.

Limited Offer: Book 3 days and get FREE drop off to airport ($50 value) 🎁

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Full description
Date *
People *
*Adults and children over 5 years old
$
0.00
 total
First name*
Last name*
Pickup time
We'll meet you at the lobby
Hotel to pick you up from
Or keep it blank if'll decide later
Email *
We'll send your ticket
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Tour operator'll call if need to reach you
Pay later via
Additional information
$
0.00
Bundles

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Travel together is definitely more exciting!

Where do you want to share it?

Travel together is definitely more exciting!

Where do you want to share it?

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Rules

  1. Book Your Tour 📅: Reserve your tour(s) with us.
  2. Experience & Enjoy 🌟: Immerse yourself in unforgettable adventures.
  3. Leave a Review 📝: After your tour, share your feedback on TripAdvisor to enter.
  4. Share on Social Media 📲: Spread the word about your experience on social media.
  5. Submit Your Entry 🎫: Send us the link to your TripAdvisor review.
  6. Winner Selection 🏆: One lucky winner will be randomly chosen.
  7. Prize 🎁: Free airport transfer voucher for the winner.
  8. Notification 📩: The winner will be notified via email and WhatsApp provided during booking.
  9. Promotion Period ⏳: The promotion runs continuously, with winners selected periodically.
  10. Additional Terms ℹ️:
    • Participants can win only once during the promotion period.
    • The airport transfer voucher is non-transferable and has no cash value.
    • Participants must comply with TripAdvisor’s and social media platforms’ terms and conditions.
  11. Book Now & Win 🎉: Book your tour today, leave a review, and you could be the lucky winner of a free airport transfer!
What our guests say
Collected by BaliHit & our partners

Let's Explore The Unseen!

Best prices, Great places, Friendly service... It's Balihit.

Get started now and you can cancel at any time.

Reviews

How do you want your tour to be?
We'll make it for You

Let us know your wishes and we will tailor itinerary for You for FREE!

Full description
How do you want your tour to be?
We'll make it for You

Let us know your wishes and we will tailor itinerary for You for FREE!

Why guests choose us?
To help answer this, let’s consider a typical tour service—a private tour driver in Bali.
 
Typical Private Tour Driver in Bali
 
  • Doesn’t speak English, or speaks very little (can say “Hi, how are you?” and “Sorry, I speak English, fifty-fifty” :)

 

  • Often late, or may even cancel your pickup at the last minute because they got a better-paying client and prefer to take them instead

 

  • Drives you through traffic instead of taking shortcuts to avoid it. As a result, you end up visiting fewer places (why visit spots when you can just relax in an air-conditioned car? That’s how he thinks :)

 

  • Drops you off in the parking lot and doesn’t join you at attractions (why go with you when it’s extra work for him? He’d rather nap in the car :)

 

  • No guarantees and no refund policy (ruined your vacation, but you still have to pay for it, unfortunately).

 

How We Work
 
  • We speak English well, thanks to daily practice with guests from all over the world :)
 
  • We’re always on time to pick up guests from their hotels.
 
  • We know the roads well and always take the fastest routes, even those not so obvious.
 
  • We show our guests the attractions, not just the parking lots :)
 
  • Our quality is guaranteed, as shown by over 900 reviews on trusted platforms. And if a guest isn’t satisfied with our service (it can happen to anyone), we offer a refund.
How do you want your tour to be?
We'll make it for You

Let us know your wishes and we will tailor itinerary for You for FREE!

Recent photos

Full description
What's included
Important information
Cancellation Policy

Recent photos

Recent photos

What our guests say
No review posted... yet :(

Let's Explore The Unseen!

Best prices, Great places, Friendly service... It's Balihit.

Get started now and you can cancel at any time.

Confirm tour

Date *
People *
*Adults and children over 5 years old
$
0.00
 total
First name*
Last name*
Pickup time
We'll meet you at the lobby
Hotel to pick you up from
Or keep it blank if'll decide later
Email *
We'll send your ticket
WhatsApp/Tel
Tour operator'll call if need to reach you
Pay later via
Additional information
$
0.00
Book Now & Pay Later
Secure your spot while staying flexible
Free cancellation
Up to 24 hours in advance.

Limited Offer: Book 3 days and get FREE drop off to airport ($50 value) 🎁

About this tour

How can I book the tour?
Book via the website, WhatsApp, or email. Payment is processed securely using credit/debit cards, Apple Pay, or Google Pay, through a platform trusted by millions for activities, hotels, and flights.

How do vouchers work?
You’ll receive a voucher (or equivalent confirmation) via email. Present it to the staff on the day of your tour. Specific instructions will be included in the voucher.

Where can I find my activity booking?
View your booking details and retrieve your voucher/confirmation email by signing into the website and selecting “My bookings” from the account menu.

How do I pay?
Book now, pay now or later with your preferred payment option.

Available payment options:

  • Cash on arrival
  • Credit or debit cards
  • Modern digital currencies
  • Apple Pay or Google Pay

When do I pay?
Pay anytime before the tour or on the day of the tour.

When will I receive a refund for canceled bookings?
Refunds are processed immediately.

Why is booking here better (How can I save on fees) ?
Our payment provider allows you to pay in your local currency, avoiding card conversion and ATM fees – a great way to save money.

Free cancellation

Who is this tour suitable for?
Ideal for couples, including honeymooners, families with children, solo travelers, and seniors. Not suitable for those with limited mobility.

Can I customize the tour?
Yes, the route can be adjusted in advance. Please discuss with the manager.

Will the guide speak my language?
The tour is available in English.

Is there a limit on the number of participants?
The tour is private and can accommodate groups of any size.

When and where does the tour start?
We can start at any time convenient for you, with hotel pickup or a meeting point provided during booking.

How long does the tour last?
8–10 hours, depending on the route and traffic.

What do other customers say about it?
Average rating: 4.8/5. See reviews on our website. We ensure only high-quality tours remain on our platform.

Can I cancel or change the booking?
Free cancellation up to 24 hours before the start. Date changes are available upon request.

What should I bring with me?
Comfortable shoes, sunscreen, and a hat. Bring a swimsuit and towel if swimming is included.

How safe is the tour?
Safety measures are followed, guides are experienced, and insurance is included.

How do I get to the meeting point?
We provide hotel/villa pickup or pickup from the airport/harbor—no need to travel to a meeting point.

What weather conditions are suitable for the tour?
The tour operates in any weather.

Is lunch included, and what kind of food is provided?
Lunch may or may not be included, depending on the tour booked. If not included, we can stop at a scenic restaurant for lunch. Vegetarian, standard, and local food options are always available—please specify your preferences when booking. We can also make stops for coffee or snacks upon request.

How physically demanding is the tour?
Moderate activity: short walks, some light uphill.

Are there any discounts or special offers?
Limited Offer: Book 3 days and get FREE airport drop-off ($50 value). 🎁

What happens if there is a delay or force majeure?
Let us know in advance, and we’ll offer alternative solutions.

Why book here?
❤️ Thank you for your time!
Satisfaction of dear guests is our priority N.1 This is why we give personal recommendations and FREE tour planning (how spend less on roads and visit more sights at the same time).
We offer guests a convenient and safe way to visit the best attractions at affordable prices, so this is probably the best deal in Bali.
Warmest regards, Wayan🙏

Know before you go